Terms and Conditions

Our Terms and Conditions are laid out to protect both customers and our company – payment of the deposit is also the acceptance of the terms and conditions laid out below;

  • All bookings are subject to a 25% deposit within 10 days of receiving the confirmation of the booking being taken
  • The deposit is non-refundable in the event of cancellation by the customer
  • The outstanding balance should be sent to us no less than 14 days prior to the event
  • After receiving the balance of payment, we regret no monies will be refunded should the event be cancelled by the client
  • We will endeavour to make every effort to carry out our obligations under contract but we will not be liable or accept liability for any failure to provide the service contracted for, which are due to circumstances beyond our control
  • If we are help up in traffic we cannot be held responsible if there is a delay in the serving time
  • DIY Hogroasts provided must be supervised at all times
  • Should the event be held at night, we will require an electrical point for our lighting
  • We will require a parking space at the function with access to the appropriate cooking area. Any fees incurred on the day will be the responsibility of the client
  • Our machines are very versitile, however should we encounter any difficulty in accessing the cooking area, we may require assistance. Entrances should be accessible and allow us to load/unload